Technical Support Engineer

• Take ownership of customer issues reported and see problems through to resolution.
• Escalate unresolved issues to appropriate internal teams.
• Provide prompt and accurate feedback to customers.
• Ensure proper recording and closure of all issues.
• Master the use of helpdesk software.
• Follow the SLA for issues concerning the severity.

Overview

• Industry - MEDICAL / HEALTHCARE / HOSPITALS
• Functional Area - IT Software Maintenance / Operations / Support Services
• Job Role - Technical Support Engineer
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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