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Technical Support Engineer
Hi Tech Informatics Pvt. Ltd.
Kolkata
Not Disclosed
1 - 5 Years
Full Time - Permanent
Views:2
Applicants:0
Posted on 16 Jul, 2026
In Office
Job Description | Responsibilities
- Provide technical support to customers via phone, email, chat, or remote sessions.
- Diagnose and troubleshoot hardware, software, and network issues.
- Resolve technical incidents within SLA timelines and escalate complex issues when required.
- Install, configure, and maintain software and system applications.
- Document support tickets and maintain accurate records in the ticketing system.
- Collaborate with cross-functional teams to ensure timely issue resolution.
Overview
- Industry - IT - Consulting Services / Advisory Services
- Job Role - Technical Support Engineer
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Technical Support
Troubleshooting
Windows
Networking
Helpdesk
Ticketing System
Remote Support
Customer Support
