Support Analyst

• Support clients using eFX and digital asset trading products.
• Respond to client queries and document outcomes in CRM systems.
• Investigate and resolve business and technical issues, coordinating with Engineering teams as needed.
• Escalate unresolved issues and provide status updates to management.

Overview

• Industry - IT - INFORMATION TECHNOLOGY
• Job Role - Technical Support Associate (Voice), Technical Support Associate (Non Voice)
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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