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Senior Application Support Analyst
Shoolin Consultancy
Sydney
Not Disclosed
7 - 13 Years
Full Time - Permanent
Views:9
Applicants:1
Posted on 17 Aug, 2026
In Office
Job Description | Responsibilities
- Provide L2/L3 application support and troubleshoot complex technical issues.
- Monitor application performance, incidents, service requests, and system availability.
- Analyze root causes and coordinate with development and infrastructure teams.
- Manage production releases, deployments, patches, and application changes.
- Maintain support documentation, reports, SLAs, and continuous improvement initiatives.
Overview
- Industry - IT - Consulting Services / Advisory Services
- Job Role - Senior Application Support Analyst
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Application Support
Production Support
Incident Management
Troubleshooting
Root Cause Analysis
ITIL
SQL
Application Monitoring
SLA Management
