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Views:168
Applicants:9
Posted on 25 Aug, 2026
In Office
Job Description | Responsibilities
- Provide technical and functional support for applications, systems, and users.
- Troubleshoot incidents, identify root causes, and resolve issues within SLA.
- Manage support tickets, document resolutions, and maintain knowledge bases.
- Monitor system performance and escalate complex issues to relevant teams.
- Analyze recurring problems and support process and service improvements.
Overview
- Industry - OIL & GAS / POWER / INFRASTRUCTURE / ENERGY
- Job Role - Support Analyst
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Technical Support
Application Support
Incident Management
Troubleshooting
Ticketing
SLA
Root Cause Analysis
System Monitoring
IT Support
