Service Desk Engineer

• Supported users via ServiceNow, chat, email, phone

• Handled Windows 10/11 issues, hardware/software/network troubleshooting

• Resolved MS Office issues (Outlook, Teams, Word, Excel)

• Managed patching and monitoring via SCCM

• Worked on AD, DNS, DHCP, Group Policy, Troubleshot Citrix, VDI

• Managed user data backup and recovery

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Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - IT Software Maintenance / Operations / Support Services
• Job Role - Service Desk Engineer
• Employment type - Full Time - Permanent
• Work Mode - Remote
• Open To Hire - Other Industry

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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