Industry -
IT - Consulting Services / Advisory Services
Functional Area -
IT Software Programming / Analysis / Quality / Testing / Training
Job Role -
Client Server Administrator
Employment type -
Full Time
Work Mode - In Office
Job Description | Role and Responsibilities
Deliver first- and second-line support for Windows desktops, laptops, peripherals, and collaboration tools—diagnose and resolve incidents to meet SLA targets.
Manage and progress tickets in ServiceNow: log, categorize, prioritize, update customers, and close with accurate resolution details.