Desktop Support Technician
iFlow Inc.
Normal, USA, United States of America
Not Disclosed
2 - 5 Years
Full Time - Permanent
Views:96
Applicants:0
Posted on 20 Sep, 2025
Job Description | Responsibilities
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Handle 50–75 IT support tickets weekly via ServiceNow.
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Provide troubleshooting and resolution for desktops, laptops, kiosks, and mobile devices (Windows & Mac).
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Deploy, update, and optimize workstations using Intune, Jamf, ConfigMgr, and AutoPilot.
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Coordinate with IT teams to meet SLAs and document all work performed.
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - Administration / Facility Management / Office Operations, IT Software Programming / Analysis / Quality / Testing / Training, IT Software Maintenance / Operations / Support Services
- Job Role - Service Desk Engineer
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
