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Posted on 1 Jul, 2025
In Office
Job Description | Responsibilities
- Manage and operate the Tata Dialer system for high-volume outbound calling.
- Upload, monitor, and optimize calling data within the dialer and CRM.
- Track real-time metrics like call drops, connectivity, and agent utilization.
- Work closely with the sales/admissions team to ensure smooth lead flow and follow ups.
Overview
- Industry - EDUCATION / TEACHING / TRAINING
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - CALL CENTRE FUNCTIONS
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Dialer Manager
Tele Caller / Tele - Caller / Telecaller
CRM platforms and Excel/Google Sheets
Customer Relationship Management (CRM)