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Call Center Representative

The Hird

NORTH CAROLINA, USA, United States of America

Not Disclosed

2 - 5 Years

Full Time - Permanent

Views:1422

Applicants:78

Posted on 8 Sep, 2025

Remote

Job Description | Responsibilities

  1. Handle inbound/outbound calls, assist customers with Medicare/Medicaid-related inquiries.

  2. Provide accurate information, resolve issues, and maintain customer satisfaction.

  3. Document interactions, update systems, and comply with call center protocols.

  4. Navigate multiple systems and tools to provide efficient support.

Overview

  • Industry - IT - Consulting Services / Advisory Services
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - CALL CENTRE FUNCTIONS
  • Employment type - Full Time - Permanent
  • Work Mode - Remote

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

CSR VBA Remote Call Center Medicare Medicaid Medical Terminology Customer Support WFH Jobs.