Call Center Manager | Thane

• Manage and drive sales team target and performance.
• Develop the sales team through coaching and training and identifying skills gaps
• Plan, conduct and document coaching and training sessions in order to develop agents skills and knowledge to improve sales performance
• Manage the Sales Agent team to ensue out-of-line situations.

Overview

• Industry - HR, HUMAN RESOURCES
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - CALL CENTRE FUNCTIONS
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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