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Training Manager
Genisys Group
Bengaluru / Bangalore
Not Disclosed
5 - 7 Years
Full Time - Permanent
Views:126
Applicants:1
Posted on 24 Jul, 2025
In Office
Job Description | Responsibilities
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Lead training delivery, drive KPIs
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Improve new hire performance (0–90 days)
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Execute TNI, refreshers, upskilling
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Ensure content accuracy & compliance
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Reduce errors via process controls
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Coach and manage trainer teams
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Analyze data, drive performance fixes
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Strong BPO, SLA, quality, and client handling skills
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Management Trainee / Trainee
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Open To Hire - Other Industry
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Training Manager
Training delivery
BPO operations
TNI
upskilling
compliance
SLA
KPI
