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Technical Support

Matrix Recruitments

Pune | Mumbai

₹ 3 Lac - 4 Lac P.A

1 - 2 Years

Full Time - Permanent

Views:226

Applicants:17

Posted on 29 Dec, 2024

In Office

Job Description | Responsibilities

  • Blend process voice , chat (simultaneously chats of 8 to 9 ) & email
  • Work on Technical Hardware and periferral troubleshooting on multiple chats ( 8 to 9 chats simultaneously) and call backs to customers. Troubleshooting of laptops, desktops , periferals.
  • International process

Overview

  • Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Technical Support Associate (Voice), Technical Support Associate (Non Voice)
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Troubleshooting Customer Service Technical Knowledge Technical Support Blend process voice Technical Hardware