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Technical Support
Matrix Recruitments
Pune | Mumbai
₹ 3 Lac - 4 Lac P.A
1 - 2 Years
Full Time - Permanent
Views:226
Applicants:17
Posted on 29 Dec, 2024
In Office
Job Description | Responsibilities
- Blend process voice , chat (simultaneously chats of 8 to 9 ) & email
- Work on Technical Hardware and periferral troubleshooting on multiple chats ( 8 to 9 chats simultaneously) and call backs to customers. Troubleshooting of laptops, desktops , periferals.
- International process
Overview
- Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Technical Support Associate (Voice), Technical Support Associate (Non Voice)
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Troubleshooting
Customer Service
Technical Knowledge
Technical Support
Blend process voice
Technical Hardware