TECHNICAL SUPPORT SPECIALIST

iOPEX Technologies

In Office

2 - 5 Years

Not Disclosed

Full Time - Permanent

texas | Irving, USA, United States of America

Applicants:2

Posted on 7 Jul, 2025

Sorry, this vacancy has been closed and is no longer accepting applications.

Overview

Industry - IT - Consulting Services / Advisory Services
Functional Area - IT Software Maintenance / Operations / Support Services
Job Role - Technical Support Engineer
Employment type - Full Time - Permanent
Work Mode - In Office
Open To Hire - Other Industry

Job Description | Role and Responsibilities

Troubleshoot platform and network issues
Provide enterprise-level technical support
Train customers on platform use
Offer solutions/workarounds
Support via phone, email, screen share
Ensure issue resolution and customer satisfaction
Bilingual: English/Spanish
Exp. in support/call center
Knowledge of networking, SaaS, contact center system

Candidate Profile | Who Can Apply

Education

Any Graduate - Any Specialization
Any Post Graduate - Any Specialization
Any Doctorate - Any Specialization

Job Related Keywords

Technical Support Specialist Troubleshooting Enterprise Support SaaS Contact Center Technologies Escalation Management Case Documentation Remote Support

About Employer

View Employer Profile http://www.iopex.com

Sorry, this vacancy has been closed and is no longer accepting applications.

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