Technical Support Specialist
iOPEX Technologies
texas | Irving, USA, United States of America
Not Disclosed
2 - 5 Years
Full Time - Permanent
Views:110
Applicants:2
Posted on 7 Jul, 2025
Job Description | Responsibilities
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Troubleshoot platform and network issues
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Provide enterprise-level technical support
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Train customers on platform use
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Offer solutions/workarounds
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Support via phone, email, screen share
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Ensure issue resolution and customer satisfaction
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Bilingual: English/Spanish
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Exp. in support/call center
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Knowledge of networking, SaaS, contact center system
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Technical Support Engineer
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Open To Hire - Other Industry
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization