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Technical Support Specialist II

Serigor Inc

Arlington, USA, United States of America

Not Disclosed

3 - 5 Years

Full Time - On Contract

Views:107

Applicants:2

Posted on 13 Nov, 2025

In Office

Job Description | Responsibilities

  1. Perform installation, configuration, and maintenance of IT hardware and software.

  2. Coordinate with third-party service providers (AWS, GCP, Airlines, Help Desk) for issue resolution.

  3. Manage incident tickets and maintain detailed service logs using ITSM tools.

  4. Conduct user training sessions and product demonstrations when required.

Overview

  • Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
  • Functional Area - IT Software Maintenance / Operations / Support Services
  • Job Role - Technical Support Engineer
  • Employment type - Full Time - On Contract
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Hardware Configuration Network Troubleshooting End-User Support Ticketing System Excel A+ Certification Onsite Support Shift Operations