Technical Support Specialist

• Drive customer recovery across all products (M365, Azure, Windows, networking)

• Listen empathetically & resolve issues to inspire loyalty

• Advocate for optimal resolutions while balancing policy

• Communicate status & mentor team members

• Document, identify root causes & recurring issues

• Escalate & collaborate with engineering/support teams

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - IT Software Maintenance / Operations / Support Services
• Job Role - Technical Support Engineer
• Employment type - Full Time - Permanent
• Work Mode - Remote

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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