Technical Support Specialist
Infotree Global Solutions
WP. Kuala Lumpur, Malaysia
Not Disclosed
2 - 5 Years
Full Time - Permanent
Views:87
Applicants:4
Posted on 21 Jun, 2025
Job Description | Responsibilities
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Drive customer recovery across all products (M365, Azure, Windows, networking)
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Listen empathetically & resolve issues to inspire loyalty
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Advocate for optimal resolutions while balancing policy
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Communicate status & mentor team members
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Document, identify root causes & recurring issues
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Escalate & collaborate with engineering/support teams
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Technical Support Engineer
- Employment type - Full Time - Permanent
- Work Mode - Remote
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
