Tech Support Executive

• Troubleshoot, analyse, and diagnose product issues.
• Provide regular updates to customers and partners on support requests and queries, ensuring service request updates and resolution timeframes are in line with service level agreements.
• Develop knowledge articles (i.e., tech notes, tech alerts) for the AVEVA Plant SCADA product.

Overview

• Industry - BANKING / FINANCIAL SERVICES / BROKING
• Functional Area - IT Software Maintenance / Operations / Support Services
• Job Role - Technical Support Engineer
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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