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Views:184
Applicants:11
Posted on 24 Aug, 2024
In Office
Job Description | Responsibilities
- Have to resolve customer queries over Email and Calls.
- Have to solve the queries or the problems of the customers.
- Troubleshooting technical issues related to software, and platform.
- Documenting customer issues and solutions in ticketing sytem.
- Maintain and updatting technical knowledge base and documentation.
Overview
- Industry - BANKING / FINANCIAL SERVICES / BROKING
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Technical Support Engineer
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Tech Support
Domestic Voice Process
MySQL
Core Java
Spring Boot / SpringBoot