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Team Lead - Inbound Contact Centre
NMDCON
Chennai
₹ 6 Lac - 8 Lac P.A
5 - 10 Years
Full Time - Permanent
Views:1098
Applicants:0
Posted on 17 Sep, 2025
In Office
Job Description | Responsibilities
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Manage bank & outsourced staff
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5+ years in Banking/NBFC inbound/outbound contact centre
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Vendor management & billing experience
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Cross-selling, sales targets, service levels, escalations
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Training, quality, NPS knowledge
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Prefer inbound email/chat handling
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Graduate/Postgraduate,experienced
Overview
- Industry - HR, HUMAN RESOURCES
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Open To Hire - Other Industry
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Team Lead - Inbound Contact Centre
Inbound Contact Centre
Banking
NBFC
Vendor Management
Cross-selling
Sales Targets
Escalation Handling
