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Posted on 30 Jul, 2026
In Office
Job Description | Responsibilities
- Handle customer queries via phone, email, and chat with prompt resolution.
- Resolve complaints and provide accurate product or service information.
- Maintain customer records and update CRM systems.
- Coordinate with internal teams to resolve escalated issues.
- Ensure high customer satisfaction and meet service quality targets.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support
Customer Service
CRM
Email Support
Chat Support
Voice Process
Problem Solving
Communication
Client Support