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Customer Support Executive (Healthcare Domain)

Innocito

Visakhapatnam

Not Disclosed

2 - 6 Years

Full Time - Permanent

Views:7

Applicants:1

Posted on 16 Jul, 2026

In Office

Job Description | Responsibilities

  • Handle patient and customer inquiries via phone, email, or chat.
  • Assist with appointment scheduling, registrations, and service requests.
  • Resolve customer concerns while ensuring a high level of patient satisfaction.
  • Coordinate with doctors, hospitals, and internal teams for timely support.
  • Maintain accurate patient records and update CRM/HMIS systems.
  • Escalate complex cases to the appropriate departments when required.

Overview

  • Industry - IT - Consulting Services / Advisory Services
  • Job Role - Customer Support - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Support Healthcare Patient Support Appointment Scheduling CRM HMIS Issue Resolution Communication Skills
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