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Customer Support Executive (Healthcare Domain)
Innocito
Visakhapatnam
Not Disclosed
2 - 6 Years
Full Time - Permanent
Views:7
Applicants:1
Posted on 16 Jul, 2026
In Office
Job Description | Responsibilities
- Handle patient and customer inquiries via phone, email, or chat.
- Assist with appointment scheduling, registrations, and service requests.
- Resolve customer concerns while ensuring a high level of patient satisfaction.
- Coordinate with doctors, hospitals, and internal teams for timely support.
- Maintain accurate patient records and update CRM/HMIS systems.
- Escalate complex cases to the appropriate departments when required.
Overview
- Industry - IT - Consulting Services / Advisory Services
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support
Healthcare
Patient Support
Appointment Scheduling
CRM
HMIS
Issue Resolution
Communication Skills