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T4 - Lead Customer Service
Alight Solutions
Gurgaon / Gurugram
Not Disclosed
6 - 12 Years
Full Time - Permanent
Views:107
Applicants:0
Posted on 11 Dec, 2025
In Office
Job Description | Responsibilities
- 100% of production time to be spent logged in on calls
- Answer calls with an approach to deliver positive customer satisfaction
- Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision
Overview
- Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Service Manager / Head
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support - Executive
Customer Service
Customer Relation / Customer Relationship
customer satisfaction
