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Customer Support Specialist
BU Consultants
Hyderabad - Secunderabad
Not Disclosed
2 - 5 Years
Full Time
Views:7
Applicants:1
Posted on 21 Mar, 2026
In Office
Job Description | Responsibilities
- Provide high-quality support via phone, chat, and email with a focus on end-to-end case resolution.
- Resolve Customer contacts and queries with sound judgment, empathy, and minimal escalation.
- Meet performance targets across KPIs such as resolution rate, quality and handling time.
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Service Manager / Head
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support Specialist
Customer Support
Customer Support - Executive
Customer Service
Call Center Operations
International BPO
