Customer Support Specialist

• Act as the first point of contact for customer support inquiries
• Communicate clearly and professionally with customers in a customer-facing role
• Troubleshoot, diagnose, and resolve issues within agreed service levels
• Log, track, and manage tickets using the ticketing system

Overview

• Industry - IT - Software / Product Development
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - Customer Service Manager / Head
• Employment type - Full Time
• Work Mode - Remote

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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