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Service Desk Technician
enVista
Hyderabad - Secunderabad
Not Disclosed
2 - 5 Years
Full Time - Permanent
Views:319
Applicants:1
Posted on 16 May, 2025
Hybrid
Job Description | Responsibilities
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Provide phone/chat/email support for hardware/software issues
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Log and manage tickets, escalate as needed
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Troubleshoot network, email, connectivity, app errors
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Monitor alerts, handle system maintenance updates
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Ensure SLA adherence and documentation
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - System Administrator
- Employment type - Full Time - Permanent
- Work Mode - Hybrid
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
End-User Support
Ticket Management
Incident Response
Networking Basics (DNS | DHCP)
Active Directory
Troubleshooting
SLA Adherence
ustomer Service
