3 - 5 Years
Not Disclosed
Full Time - Permanent
Matawan, USA, United States of America

Views:239

Applicants:2

Posted on 26 Aug, 2025

Sorry, this vacancy has been closed and is no longer accepting applications.

Overview
  • Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
  • Functional Area - IT Hardware Installation / Maintenance / Support
  • Job Role - Technical Support Engineer, Technical Support Manager
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
Job Description | Role and Responsibilities

  1. Provide timely and professional phone-based IT support to end users

  2. Achieve 85% resolution rate at Service Desk for incidents and requests

  3. Log, track, and manage tickets in ServiceNow; escalate when needed\

  4. Perform account creation, permissions, and directory updates

  5. Monitor vendor portals and coordinate with third-party support

Candidate Profile | Who Can Apply
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
Job Related Keywords
About Employer

Sorry, this vacancy has been closed and is no longer accepting applications.

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