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Service Desk Manager

SUMS CorpSolutions

Vadodara / Baroda

Not Disclosed

8 - 15 Years

Full Time - Permanent

Views:10

Applicants:0

Posted on 2 Mar, 2026

In Office

Job Description | Responsibilities

Extensive Service Desk Management in a Managed Service environment working to ITIL methodology i.e. a pragmatic approach.
• Excellent organisational skills with the ability to work calmly under pressure, multitask and prioritise.
• Excellent interpersonal skills and the ability to work both independently and as part of a team.

Overview

  • Industry - HR, HUMAN RESOURCES
  • Functional Area - IT ERP / CRM / SAP / Salesforce
  • Job Role - Service Desk Engineer
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

IT Service Management Service Desk Operations Incident Management Problem Management Change Management Major Incident Handling Escalation Management