2 - 3 Years
₹ 3 Lac - 4.5 Lac P.A
Full Time - Permanent
Pune | Mumbai (All Areas)

Views:17

Applicants:0

Posted on 28 Dec, 2024

Overview
  • Industry - IT - Consulting Services / Advisory Services
  • Functional Area - IT ERP / CRM / SAP / Salesforce
  • Job Role - Service Desk Engineer
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
Job Description | Role and Responsibilities

  • Ensuring all call get registered in Service Desk.

    Call dispatching to respective team.

    Maintaining the call track & TAT

    Follow up with respective user / engineer for call closer.

    L2 level Troubleshooting

    Vendor Management for Warranty as well as AMC assets in the support

    Coordination between the departments for various internal projects

Candidate Profile | Who Can Apply
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
Job Related Keywords
About Employer
Contact Details
Email - hrd@precisionit.co.in,