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Service Desk Manager | Navi Mumbai
Intertec Systems
Navi Mumbai / Panvel
Not Disclosed
8 - 10 Years
Full Time
Views:80
Applicants:2
Posted on 2 Jan, 2026
In Office
Job Description | Responsibilities
- Own and manage Service Desk operations, ensuring prompt resolution of incidents, fulfilment of requests, and high-quality end-user support in alignment with business and contractual expectations.
- Oversee delivery and optimization of Microsoft 365 services (Exchange Online, Teams, SharePoint, Intune).
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - Administration / Facility Management / Office Operations
- Job Role - Admin Executive
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Service Desk Manager
Service Desk
Service Desk Operations
IT Service Management
ITIL Framework
Microsoft 365 services
SLA Management
KPI governance
