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ProNoesis - Technical Support Engineer - Privilege
ProNoesis
Thrissur
Not Disclosed
2 - 5 Years
Full Time
Views:101
Applicants:1
Posted on 3 Nov, 2025
In Office
Job Description | Responsibilities
- Provide hands-on technical support for PAM products, especially Sectona (preferred).
- Take ownership of customer issues : troubleshooting, root cause analysis & resolution.
- Ensure a smooth and timely support experience both technically and interpersonally.
- Act as the primary liaison between the customer and internal teams.
Overview
- Industry - IT - INFORMATION TECHNOLOGY
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Technical Support Engineer
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
troubleshooting
root cause analysis
Document issues
collect product feedback
training
Management tools
communication skills
Privileged Access Management tools
