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Level 1 Customer Support Engineer
zHealth
Gurgaon / Gurugram
₹ 5 Lac - 9 Lac P.A
3 - 8 Years
Full Time - Permanent
Views:141
Applicants:5
Posted on 3 Mar, 2024
In Office
Job Description | Responsibilities
- Handle Level 1 support for international customers via calls, emails, and chat.
- Maintain high service level standards.
- Escalate complex cases as needed.
- Ensure effective communication and resolutions.
- Create integration product guides.
- Foster strong client relationships for satisfaction.
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Customer Success Manager
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support
Healthcare
Email support
Calls handling
Communication
Excel
