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L1 Support Engineer
Analytix Business Solutions
Ahmedabad
Not Disclosed
0 - 7 Years
Full Time - Permanent
Views:112
Applicants:2
Posted on 31 Jul, 2025
In Office
Job Description | Responsibilities
- As an L1 Support Engineer, you will be the first point of contact for technical support, ensuring smooth IT system operations.
- You’ll handle troubleshooting, proactive monitoring, and collaborate with L2/L3 teams for escalations.
- Leverage AI-powered tools and automation to boost support efficiency and client satisfaction.
Overview
- Industry - ACCOUNTING / ACCOUNTANT FIRM
- Functional Area - IT Software Maintenance / Operations / Support Services, IT Hardware Installation / Maintenance / Support
- Job Role - Technical Support Engineer
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Warehouse Management System
Customer Support
SLA Compliance
Techno-functional Support
Cloud/SaaS
