L1 Support Engineer (SaaS)

Key Responsibilities

• Provide technical support to customers by addressing and resolving product-related issues
• Conduct testing and root cause analysis to identify bugs or system problems
• Manage incoming support cases, ensuring timely and satisfactory resolution

Overview

• Industry - IT - Software Sellers
• Functional Area - IT Software Maintenance / Operations / Support Services
• Job Role - Technical Support Engineer
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

Job Related Keywords