IT Support

• Lead, coach, and manage a team of IT Support Engineers.
• Oversee support queues, prioritize tickets, and ensure SLA compliance.
• Act as the escalation point for complex IT incidents and service requests.
• Manage IT assets, procurement, deployment, and decommissioning.
• Support onboarding/offboarding, MDM, identity management, and antivirus tools.
• Enhance documentation, automate workflows using AI, and improve knowledge management

Overview

• Industry - IT - Consulting Services / Advisory Services
• Job Role - IT Support
• Employment type - Full Time - On Contract
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

Job Related Keywords