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IT Support Engineer

Preferable - Crafting Careers

Hamilton

Not Disclosed

4 - 8 Years

Full Time - Permanent

Views:8

Applicants:3

Posted on 31 Aug, 2026

Remote

Job Description | Responsibilities

Coordinate and dispatch field engineers based on ticket priority, location, SLA and engineer availability.
Manage engineer schedules, site visits, backfill coverage, installations, replacements and ad-hoc support requirements.
Monitor tickets from assignment to closure and ensure engineers provide timely updates and proper resolution details.

Overview

  • Industry - IT - Software / Product Development
  • Job Role - Other
  • Employment type - Full Time - Permanent
  • Work Mode - Remote

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

IT Support Technical Support Hardware Troubleshooting Software Installation Network Support Windows Active Directory Help Desk Ticketing System
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