Functional Area -
IT Software Maintenance / Operations / Support Services
Job Role -
Technical Support Engineer
Employment type -
Full Time - Permanent
Work Mode - In Office
Job Description | Role and Responsibilities
Shift : US - Shift
Experience : 1-2 Yrs
What You’ll Do:
Customer Assistance: Respond promptly and professionally to customer inquiries via various channels such as email, chat, and phone. Understand customer concerns and provide accurate and timely resolutions or escalate them to the appropriate teams.