HIGH TOUCH ENGINEER

1. Deliver technical root cause analysis (RCA) and detailed reports including software referrals

2. Conduct Transfer of Information (ToI) sessions to uplift customer technical skills

3. Present trend analyses to detect recurring issues and prevent outages

4. Lead technical aspects of Quarterly Business Reviews (QBR) with customer teams

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - IT Software Maintenance / Operations / Support Services
• Job Role - Technical Support Engineer
• Employment type - Full Time - On Contract
• Work Mode - In Office
• Open To Hire - Differently Abled, Retired, Defence Veteran, Government Employees, Self Employed

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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