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Customer Support

Talentpull And Infrastructure Pvt. Ltd.

Bengaluru / Bangalore

Not Disclosed

1 - 4 Years

Full Time - Permanent

Views:106

Applicants:2

Posted on 13 Jun, 2025

In Office

Job Description | Responsibilities

  • Handle inbound customer queries via email, phone

  • Remote troubleshooting & warranty claim processing

  • Provide product info, assist site activations

  • Maintain CRM documentation & coordinate with Engineering

  • Work flexible shifts including weekends (6:30 am – 11:00 pm)

  • Graduate in B.E/B.Tech/BCA/B.Sc IT

  • Japanese N2/N3 & English C1

  • Exp. Tech support

Overview

  • Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
  • Functional Area - IT Software Maintenance / Operations / Support Services
  • Job Role - Customer Service Engineer
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
  • Open To Hire - Other Industry

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Support Remote Troubleshooting Pre-sales Support CRM Management Field Issue Coordination Team Collaboration Warranty Claims