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Customer Support Associate

Aasma Careers

Gurgaon / Gurugram

₹ 1 Lac - 5 Lac P.A

1 - 6 Years

Full Time - Permanent

Views:36

Applicants:1

Posted on 18 Jul, 2026

In Office

Job Description | Responsibilities

  • Perform KYC reviews and documentation

  • Manage cases independently

  • Update managers on progress

  • Should be comfortable doing UK Shift.

  • Ensure 90%+ quality

  • Use screening tools (Factiva, RDC, World-Check)

  • Communicate with clients/officers

  • 0–1 year KYC experience (China preferred)

  • Work in shifts (7 AM–4 PM / 4 PM–1 AM)

Overview

  • Industry - HR / OD / L&D / Training / Counselling / Coaching Firms
  • Job Role - Compliance & Control - Executive / Manager
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Support Associate Client Onboarding Documentation Quality Standards Screening Tools Sanctions Exposure China Region KYC Politically Exposed Persons
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