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Customer Support Executive /Key Account Management
ProProfs
Delhi NCR | Noida
Not Disclosed
1 - 3 Years
Full Time - Permanent
Views:479
Applicants:26
Posted on 9 Mar, 2024
Hybrid
Job Description | Responsibilities
- Manage customer lifecycle via call/email/chat, conduct demos, maintain relationships, ensure product knowledge, assist with features, troubleshoot, support SAAS products for organizations, report malfunctions, meet SLAs, drive ProProfs growth.
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - Hybrid
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
SAAS
Customer Support
Sales Support
Outbound
call support
CRM