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Customer Support Executive /Key Account Management

ProProfs

Delhi NCR | Noida

Not Disclosed

1 - 3 Years

Full Time - Permanent

Views:479

Applicants:26

Posted on 9 Mar, 2024

Hybrid

Job Description | Responsibilities

  • Manage customer lifecycle via call/email/chat, conduct demos, maintain relationships, ensure product knowledge, assist with features, troubleshoot, support SAAS products for organizations, report malfunctions, meet SLAs, drive ProProfs growth.

Overview

  • Industry - IT - Consulting Services / Advisory Services
  • Functional Area - Sales / Business Development / Client Servicing
  • Job Role - Customer Support - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - Hybrid

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

SAAS Customer Support Sales Support Outbound call support CRM