Customer Support Engineer

• Provide effective customer support via various channels (phone, email, chat) for software products
• Troubleshoot technical issues and provide solutions to customers
• Document support interactions and solutions for knowledge sharing
• Collaborate with the development team to escalate complex issues
• Maintain customer satisfaction and retention

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - Sales / Business Development / Client Servicing
• Job Role - Customer Support Engineer, Service Engineer
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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