Back to Jobs
Customer support engineer
Sourcing X-Press
Bengaluru / Bangalore
Not Disclosed
4 - 5 Years
Full Time - Permanent
Views:213
Applicants:6
Posted on 28 Sep, 2025
In Office
Job Description | Responsibilities
-
Act as a technical contact for customers to ensure optimal use of RtBrick products
-
Analyze customer use cases to support feature integration & qualification
-
Troubleshoot & resolve issues with routing, switching, forwarding, and access protocols
-
Collaborate with engineering to escalate & debug product defects
Overview
- Industry - IT - Computer Hardware & Peripherals | Networking / Printers / Ink Toners / Other Accessories, IT Services - Animation / Web Design / E-Commerce / Mobile App Design, TELECOM / ISP
- Functional Area - Telecom / Internet / Communication Technology / Biometric / CCTV / Security System, ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Other Customer Service, Other ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Network Engineering
Routing
Switching
Troubleshooting
Python
Automation
Customer Support
Test Coverage
