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Customer Support Engineer

SMS-Magic

Pune

Not Disclosed

1 - 4 Years

Full Time - Permanent

Views:124

Applicants:5

Posted on 19 Aug, 2025

In Office

Job Description | Responsibilities

  • Gather the Feedback from the Customer & Maintain Long Lasting Relationship.
  • Handle inbound & Outbound calls from customers in a professional and courteous manner.
  • Listen attentively to customer inquiries, concerns, and feedback.
  • Provide accurate information and solutions to customer queries.
  • Mandatory proficiency in Telugu Language.

Overview

  • Industry - IT - Software / Product Development
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Customer Care Executive / Associate - Voice
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Email support Calls handling Communication Telugu Customer Service voice process BPO