Customer Experience Associate

• Reach out to customers via calls to collect feedback on products and services
• Handle first-level customer escalations with professionalism and empathy
• Work closely with category leads to identify solutions and improve customer experience
• Ensure timely resolution of issues while maintaining high service standards
• Maintain clear documentation of customer interactions and feedback
• Contribute as a strong team player in a collaborative work environment
  

Overview

• Industry - IT - INFORMATION TECHNOLOGY
• Job Role - Customer Care Executive / Associate - Voice
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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