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Posted on 16 Jul, 2026
In Office
Job Description | Responsibilities
- Deliver exceptional customer support through phone, email, or chat.
- Resolve customer inquiries, complaints, and service requests promptly.
- Build positive customer relationships and ensure high satisfaction levels.
- Maintain accurate customer records and update CRM systems.
- Coordinate with internal teams for timely issue resolution.
- Follow up with customers to ensure successful resolution.
- Meet service quality, response time, and customer satisfaction targets.
Overview
- Industry - INTERNET / SOCIAL MEDIA
- Job Role - Customer Experience Associate
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Experience
Customer Support
CRM
Customer Satisfaction
Issue Resolution
Communication Skills
Email Support
Relationship Management
