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Customer Support Associate

8 Views

Hyderabad

Not Disclosed

0 - 1 Years

Full Time - Permanent

Views:178

Applicants:7

Posted on 15 Oct, 2024

In Office

Job Description | Responsibilities

  • Handle an average of 120 calls per day, managing both outbound and inbound calls.
  • Dial-up warm leads provided by the marketing team.
  • Conduct initial conversations with potential customers to understand their needs and qualify them further.
  • Maintain accurate records of all interactions and lead qualification activities in the CRM system.

Overview

  • Industry - Strategic Marketing Consulting / Digital Marketing Firms
  • Functional Area - Marketing / Digital Marketing / Advertising / Market Research
  • Job Role - Customer Support - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

CRM software Inside Sales Tele-calling Tele sales Customer Service BPO communication skills. multi-task