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Posted on 29 May, 2025
In Office
Job Description | Responsibilities
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Handle student queries via phone, email, chat
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Guide students on admissions and services
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Maintain CRM records, follow-up on feedback
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Escalate complex cases, ensure issue resolution
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Drive referrals, support marketing efforts
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Collaborate with team to meet goal
Overview
- Industry - Educational Technology / Online Learning / Tutoring / E-Learning
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Client Acquisition
Client Relations
Customer Support
CRM
Lead Generation
Customer Relationship Management (CRM)
Data Entry
Customer Handling