Customer Success Associate

• Handle complex product queries via chat, email, phone

• Provide remote troubleshooting and issue resolution

• Work with specialists for solutions

• Follow up to ensure issue closure

• Report product issues for improvement

• Stay calm and positive under pressure

• Exp. in Support or Customer Success

• Bachelor’s in CS, Engineering, or related

• Shift flexibility

Overview

• Industry - IT - Software / Product Development
• Functional Area - Sales / Business Development / Client Servicing
• Job Role - Customer Support - Executive
• Employment type - Full Time - Permanent
• Work Mode - In Office
• Open To Hire - Other Industry

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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