Customer Service Representative

1. Handle inbound B2B customer calls.

2. Make outbound calls for lead generation/sales support.

3. Manage chat & email queries effectively.

4. Stay updated on product knowledge & industry trends.

5. Resolve complaints & ensure customer satisfaction.

6. Perform additional assigned duties.

Overview

• Industry - IT Services - Animation / Web Design / E-Commerce / Mobile App Design, ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
• Functional Area - Sales / Business Development / Client Servicing
• Job Role - Customer Support - Executive
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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