Customer Service Representative IV
Service Experts Heating & Air Conditioning
Clifton Park
Not Disclosed
2 - 7 Years
Full Time - Permanent
Views:13
Applicants:0
Posted on 24 Jul, 2026
Job Description | Responsibilities
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Monitor multiple customer service agents to ensure KPIs & service levels
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Provide direct call monitoring, mentoring & quality assurance
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Assist Support Center Supervisor with daily operations (dispatch, scheduling, call loading)
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Handle inbound/outbound calls, resolve customer concerns & sustain satisfaction
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Maintain accurate records, update account info & escalate issues as needed
Overview
- Industry - CONSUMER GOODS - OTHERS
- Job Role - Customer Service Representative
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization